Veterinary AI
Legal document

Legal Notice

Last updated: August 12, 2026 (08/12/2026) · Version 1.0

This Legal Notice governs access to and use of the Veterinary AI website, in compliance with Article 10 of Spanish Law 34/2002 (LSSI-CE). Accessing this website implies full and unreserved acceptance of these terms.

1.Owner identification

In compliance with Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), the following identifying details of the website owner are made available to users:

NameVeterinary AI
Emailsupport@veterinaryai.ai
Websitehttps://veterinaryai.ai
ActivityVirtual pet health guidance assistant powered by artificial intelligence
Note

For legal communications, requests from authorities, or the exercise of data protection rights, please write exclusively to: support@veterinaryai.ai

2.Purpose and scope

This Legal Notice governs access to and use of the website https://veterinaryai.ai/ (hereinafter, the "Website"), as well as the relationship between the Website and its users. Accessing the Website implies unreserved acceptance of this Legal Notice.

The Website has been created for informational purposes and for the provision of general pet health guidance and information services powered by artificial intelligence (hereinafter, the "Services"), aimed at adult users.

3.Services provided

Through its website, Veterinary AI offers AI-powered information and guidance services in the field of pet health, animal welfare, and pet care education, including but not limited to:

  • Automated conversations about pet symptoms, health, and wellbeing.
  • Educational and informational resources on pet care and prevention.
  • Self-assessment and pet wellness tools.
  • General-interest content on veterinary topics.
  • General care and lifestyle recommendations for pets.
Important

The services provided by Veterinary AI are strictly informational, educational, and intended as general guidance. They do not constitute veterinary practice, diagnosis, treatment, prescription, or professional veterinary advice, and they never replace consultation with a licensed veterinarian. For any concern about your pet's health, always consult a duly qualified and licensed veterinary professional.

In an emergency

Veterinary AI is not an emergency service and must not be used in situations requiring immediate veterinary attention. If your pet is in distress or danger, contact a professional right away:

  • Your nearest emergency veterinary clinic or your regular veterinarian.
  • ASPCA Animal Poison Control Center (US): (888) 426-4435
  • Pet Poison Helpline (US & Canada): (855) 764-7661

4.Conditions of access and use

Access to the Website is free of charge, except for the cost of the telecommunications connection provided by the user's own internet service provider. Use of certain services available to Website users may be subject to specific conditions that must be accepted prior to accessing them, as well as, where applicable, to confirmation of legal age.

Veterinary AI reserves the right to amend these conditions at any time. The most recent version will always be available on the Website.

5.User obligations and responsibilities

Users undertake to make appropriate use of the content and services that Veterinary AI offers through the Website and, by way of example and without limitation, not to use them to:

  • Carry out unlawful or illegal activities, or activities contrary to good faith and public order.
  • Obtain information intended to harm, neglect, or mistreat any animal, or to circumvent animal welfare laws.
  • Distribute content or propaganda that is racist, xenophobic, promotes terrorism, or infringes human rights.
  • Cause damage to the physical or logical systems of Veterinary AI, its suppliers, or third parties; introduce or spread computer viruses or any other physical or logical systems capable of causing damage.
  • Attempt to access and, where applicable, use other users' email accounts, or modify or manipulate their messages.
  • Impersonate another user, a public authority, or any third party, or misrepresent their age.
  • Reproduce, copy, distribute, transform, or modify the content, unless authorized by the rights holder or otherwise permitted by law.
  • Collect data for advertising purposes or send advertising or commercial communications of any kind without prior request or consent.
  • Use the Website to obtain information intended for the provision of professional veterinary services without holding the corresponding professional license.

6.Disclaimer of warranties and liability

The content of the Website is provided for general informational purposes only. The information provided does not constitute professional advice and must not be used as a substitute for the advice of a qualified professional.

Veterinary AI shall not be liable for the use that users may make of the information contained on the Website. In particular, Veterinary AI does not warrant that:

  • The services will be uninterrupted or error-free.
  • Defects will be corrected.
  • The Website or the server hosting it are free of viruses or other harmful components.
  • The information is accurate, complete, or up to date at all times.
  • The responses provided by the artificial intelligence are appropriate for each user's specific situation.

Veterinary AI shall not be liable for damages of any nature arising from access to or use of the Website, or from the inability to access or use it, nor for damages caused by the use of information originating from third parties. The user is solely responsible for any decisions made about their pet's health based on information obtained through the Website.

7.Personal data protection

The processing of personal data provided through the Website is governed by the Veterinary AI Privacy Policy and Cookies Policy, in strict compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR), and Spanish Organic Law 3/2018 of December 5 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).

For any matter relating to the processing of personal data, users may contact the data controller at: support@veterinaryai.ai

Users have the right to access, rectify, erase, restrict processing of, object to, and request the portability of their data, as well as to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

8.Cookies and similar technologies

This Website uses first-party and third-party cookies in order to improve the browsing experience, analyze web traffic, and personalize content. For further information on the use of cookies, please see our Cookies Policy available on the Website.

9.Links policy

The Website may redirect to content on third-party websites. Since Veterinary AI cannot always control the content posted by third parties on their respective websites, it assumes no liability whatsoever for such content.

In any event, Veterinary AI states that it will immediately remove any link to a website that infringes national or international law, morality, or public order, and will report it to the competent authorities.

10.Intellectual and industrial property

Veterinary AI, either as owner or as assignee, holds all intellectual and industrial property rights to the Website and to the elements contained therein (including but not limited to images, sound, audio, video, software or text; trademarks or logos, color combinations, structure and design, selection of materials used, and the computer programs required for its operation, access, and use).

The reproduction, distribution, and public communication, including the making available, of all or part of the content of this Website for commercial purposes, in any medium and by any technical means, is expressly prohibited without the authorization of Veterinary AI.

Users undertake to respect the intellectual and industrial property rights owned by Veterinary AI. Access to the Website does not imply any waiver, transfer, license, or assignment, in whole or in part, of such rights, unless expressly stated otherwise.

11.Amendments

Veterinary AI reserves the right to make, without prior notice, any modifications it deems appropriate to its Website, and may change, remove, or add both the content and services it provides through it and the way in which these are presented or located on the Website.

12.Duration and termination

The provision of the Website service is, in principle, of indefinite duration. Veterinary AI is nevertheless authorized to terminate or suspend the provision of the Website service at any time.

13.Minors

The Services of Veterinary AI are intended exclusively for persons aged 18 or over with the legal capacity to enter into contracts. Access by minors is the responsibility of their parents, guardians, or legal representatives, who must supervise such use and ensure that the content accessed is appropriate.

If Veterinary AI becomes aware that a user is under 18 without the appropriate authorization, it will cancel their account and delete their data in accordance with data protection legislation.

14.Governing law and jurisdiction

Spanish law shall apply to the resolution of all disputes or matters relating to this Website or to the activities carried out on it, and the parties expressly submit to it. The competent courts for the resolution of all disputes arising from or relating to its use shall be those corresponding to the user's domicile in Spain or, where the user is domiciled outside Spain, the courts of the owner's domicile, without prejudice to any mandatory consumer protection rules that may apply in the user's country of residence.

15.Contact and notices

For any communication between Veterinary AI and the user, as well as for sending information requested or authorized by the user, the channels provided on the Website itself or the following email address shall be used:

Veterinary AI

Email: support@veterinaryai.ai

Website: https://veterinaryai.ai

Notices sent through any of the channels provided for this purpose shall be deemed valid and fully effective.

16.Severability

Should any clause of this Legal Notice be declared null and void, the remaining clauses shall remain in force and shall be interpreted taking into account the intention of the parties and the purpose of these conditions.

17.No waiver

The failure of Veterinary AI to exercise or enforce any right or provision contained in this Legal Notice shall not constitute a waiver thereof, unless expressly acknowledged and agreed in writing.

18.Acceptance of this Legal Notice

Access to and use of the Website implies full and unreserved acceptance of this Legal Notice in the version published at the time of access. If users do not agree with any of the conditions set out herein, they must refrain from accessing and/or using the Website's services.

During registration for the Services, users will be asked to expressly confirm that they have read and accepted this Legal Notice and the Terms and Conditions, and that they are 18 years of age or older.

Veterinary AI
AI-powered pet health guidance assistant. Informational and educational service; it does not replace consultation with a licensed veterinarian. In an emergency, contact your veterinarian immediately.
Last updated: August 12, 2026 (08/12/2026) · Version 1.0 · © Veterinary AI — All rights reserved